Shipping policy

U.S. SHIPPING

The Primary Essentials utilizes UPS for all U.S. Shipping, handled via our partnership with Wynd.

UPS GROUND:

Free for orders over $250. For all orders under $250, a calculated shipping charge will be applied at checkout, based on destination and weight. For ground service customers receive their orders 3-8 business days (Monday-Friday) from the date of dispatch.

UPS 2nd DAY & UPS NEXT DAY:

For all 2nd Day & Next Day orders a calculated shipping charge will be applied at checkout, based on destination and weight. Orders with express delivery will ship same day if placed by noon EST on regular business days, Monday – Friday. Orders placed after noon EST on regular business days, weekends or holidays will be shipped the following business day.

We cannot accept military APO/FPO addresses and PO Boxes for delivery. Please confirm billing and shipping address when placing an order as we are unable to reroute packages.

INTERNATIONAL SHIPPING

All orders shipped outside of the U.S. are shipped UPS Worldwide, via our partnership with Wynd, who provide customs clearance and door-to-door delivery service within 4-7 business days. A calculated shipping charge will be applied at checkout, based on destination and weight for orders under $5,000.

Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

All orders shipped internationally are final sale.